APPLY COMMUNICATION SKILLS
Completion requirements
This course covers the competencies required to demonstrate communication skills. It involves applying communication channels, written, non-verbal, oral, and group communication skills
1. COMMUNICATION CHANNELS
Verbal Communication
- Face-to-Face: Direct interaction between individuals.
- Telephone: Voice communication over the phone.
- Video Conferencing: Real-time video communication using platforms like Zoom or Skype.
2. Non-Verbal Communication
- Body Language: Gestures, facial expressions, and posture.
- Paralanguage: Tone, pitch, and volume of voice.
3. Written Communication